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One class, two client academies.

This is one Alpine Academy class, shown the way two different companies' staff see it.Same class, different tools, rules, examples and brand.Nothing below is hand-edited per client: each academy is one config file.

Fictional example companies

FIG. 01 — ONE CLASS, TWO CLIENT ACADEMIES
Ashgrove AI AcademyCurriculum
Operations · 2 sessions · 2 hours

Agents with Approvals

Build an agent with approval checkpoints

Agents are only useful if you can trust them with real work.Design an agent for a process your team runs every week.Decide what it may do alone, what needs approval and what it must never touch.Then run it with checkpoints, and a log that shows exactly what happened.

  1. 01Break a real process into steps an agent can carry out
  2. 02Set a permission level for every step: automatic, approval or blocked
  3. 03Write approval requests a busy manager can decide in seconds
  4. 04Log every action so anyone can see what the agent did and why
  5. 05Know when to widen an agent's autonomy, and when to pull it back
Approved tools
  • AI assistantsMicrosoft Copilot
  • AutomationPower Automate

The models built into Microsoft 365 Copilot, in the Ashgrove tenant

Use Microsoft Copilot signed in with your Ashgrove account, and Power Automate in the Ashgrove environment.Other AI tools are not approved for client or firm data.

Financial services

Client data never leaves approved tools

Non-public personal information is protected under GLBA and Reg S-P.Use Copilot signed in with your Ashgrove account and nothing else.Never paste names, account numbers or balances into a public AI tool.

Outputs that inform decisions are models

If an AI output feeds a credit, pricing or suitability decision, it falls under model risk management (SR 11-7).Document what it does, validate it, and keep a human making the call.

No unreviewed AI in credit decisions

Fair lending rules (ECOA and Reg B) apply whatever the tool.AI can prepare a credit memo.It cannot approve, decline or price a loan.

Automations leave an audit trail

Every flow logs what it read, what it changed and who owns it.If an examiner asks what happened, the answer should take minutes, not a week.

In your role · Compliance & Risk

An agent that assembles an exam document request, with Compliance approving every file before it leaves the firm.

Comparison

What changed between the two.

Both columns are read from the two configs for Agents with Approvals.Change the class above and the table follows.

DifferenceAshgrove FinancialNorthwind Logistics
Tools namedMicrosoft Copilot and Power AutomateChatGPT Enterprise and Zapier
Model and tool policy

The models built into Microsoft 365 Copilot, in the Ashgrove tenant

Use Microsoft Copilot signed in with your Ashgrove account, and Power Automate in the Ashgrove environment.Other AI tools are not approved for client or firm data.

The models available in the Northwind ChatGPT Enterprise workspace

Use ChatGPT Enterprise signed in with your Northwind account, and Zapier in the Northwind workspace.Other AI tools are not approved for customer or shipment data.

Role example

Compliance & Risk

An agent that assembles an exam document request, with Compliance approving every file before it leaves the firm.

Operations

An agent that prepares a receiving discrepancy report, with a supervisor approving before it goes to the carrier.

Risk themes
  • –Client data never leaves approved tools
  • –Outputs that inform decisions are models
  • –No unreviewed AI in credit decisions
  • –Automations leave an audit trail
  • –Customer and shipment data stays in approved tools
  • –Safety-critical calls stay with people
  • –Supplier and customs documents need a person's check
  • –Automations leave an audit trail
Brand

Ashgrove AI Academy

  • primary #0b3d2e
  • accent #0f6b4f

Northwind AI Academy

  • primary #0b2e59
  • accent #b45309

Your company is the third column.

We scope your tools, rules and roles, then build your version.

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