One class, two client academies.
This is one Alpine Academy class, shown the way two different companies' staff see it.Same class, different tools, rules, examples and brand.Nothing below is hand-edited per client: each academy is one config file.
Fictional example companies
Agents with Approvals
Build an agent with approval checkpoints
Agents are only useful if you can trust them with real work.Design an agent for a process your team runs every week.Decide what it may do alone, what needs approval and what it must never touch.Then run it with checkpoints, and a log that shows exactly what happened.
- 01Break a real process into steps an agent can carry out
- 02Set a permission level for every step: automatic, approval or blocked
- 03Write approval requests a busy manager can decide in seconds
- 04Log every action so anyone can see what the agent did and why
- 05Know when to widen an agent's autonomy, and when to pull it back
- AI assistantsChatGPT Enterprise
- AutomationZapier
The models available in the Northwind ChatGPT Enterprise workspace
Use ChatGPT Enterprise signed in with your Northwind account, and Zapier in the Northwind workspace.Other AI tools are not approved for customer or shipment data.
Customer and shipment data stays in approved tools
Shipment records, customer contacts and rate agreements are confidential.Use ChatGPT Enterprise signed in with your Northwind account and nothing else.Never paste them into a public AI tool.
Safety-critical calls stay with people
AI can prepare a route brief or a driver schedule.It does not decide who drives, when a driver must stop, or whether a load is safe to move.Those calls stay with a dispatcher or a supervisor.
Supplier and customs documents need a person's check
AI can read a bill of lading, an invoice or a customs form and pull out the fields.A person confirms the fields before anything is filed, paid or declared.
Automations leave an audit trail
Every Zap logs what it read, what it changed and who owns it.When a customer asks what happened to their order, the answer should take minutes, not a day of digging.
An agent that prepares a receiving discrepancy report, with a supervisor approving before it goes to the carrier.
What changed between the two.
Both columns are read from the two configs for Agents with Approvals.Change the class above and the table follows.
| Difference | Ashgrove Financial | Northwind Logistics |
|---|---|---|
| Tools named | Microsoft Copilot and Power Automate | ChatGPT Enterprise and Zapier |
| Model and tool policy | The models built into Microsoft 365 Copilot, in the Ashgrove tenant Use Microsoft Copilot signed in with your Ashgrove account, and Power Automate in the Ashgrove environment.Other AI tools are not approved for client or firm data. | The models available in the Northwind ChatGPT Enterprise workspace Use ChatGPT Enterprise signed in with your Northwind account, and Zapier in the Northwind workspace.Other AI tools are not approved for customer or shipment data. |
| Role example | Compliance & Risk An agent that assembles an exam document request, with Compliance approving every file before it leaves the firm. | Operations An agent that prepares a receiving discrepancy report, with a supervisor approving before it goes to the carrier. |
| Risk themes |
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| Brand | Ashgrove AI Academy
| Northwind AI Academy
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Your company is the third column.
We scope your tools, rules and roles, then build your version.