Professional services
Accountants, consultants, agencies and law firms sell judgment and time.AI can take the drafting, summarizing and research off the clock.It cannot take the responsibility.The firms that get this right move the saved hours into better client work, and keep a named person accountable for everything that leaves the building.
Where this goes wrong
Client confidentiality
Client documents are the product.Decide which tools may see them, and what gets anonymised first.
Unchecked drafts
A fluent draft with a wrong fact is worse than a rough one.Every deliverable has a named reviewer.
Billing and scope
If AI cuts the hours, agree how that shows up in fees before the client asks.
Junior skill building
If AI does the first draft, juniors need another way to learn the craft.
Inconsistent use
Five people using five prompts give five standards.Share what works.
Talk it through
Book a call and we'll map this to your team.